“It’s the personal level of service that makes Crossroads stand out from all other property management companies. Get this – one time our air conditioning went out in the office. The next day, an ice cream truck showed up and served free ice cream to our customers all day! The folks at Crossroads are just genuinely nice people. They go out of their way to get to know their tenants. Quite often, they’ll just stop in to shake hands and say hello. You just don’t get that level of customer service these days.”

Eileen Drikakis – Legacy Dance Studio

“We have been overjoyed with the level of customer service we receive from Crossroads. We recently moved from another mall, and the difference between the two landlords was night and day! At our old place, I was constantly changing light bulbs and touching up paint. Here, when a light bulb goes out, I just call the office and they are out here before we know it. I know that if I have an issue, somehow they will find a way to fix it. Ward will even stop in occasionally just to see how things are going and to make sure we don’t have any concerns.
When we moved into the building, one of the neighboring tenants was concerned about the noise level (we are a dance studio). Crossroads came out and put up a whole new wall with sound barrier insulation. When we asked if we could plant some flowers around the building, they said “No… we’ll do it for you!” We didn’t even hesitate to sign a 10-year lease with them because of their commitment to customer service.”

Mike Montilino – Marine Max

“We have been tenants of Crossroads Properties for a while now – and for a reason. After a half-dozen upgrades to our space, and with Dave’s help, we have got a state-of-the-art facility that we couldn’t be happier with! They have been very accommodating and attentive to our changing business needs. Whether it’s a lightbulb change or an issue with a neighboring tenant, they are there to take care of it. We would recommend them to anyone looking for a friendly and professional place to do business.”

Al Hammel – The Automation Association

“No doubt about it, Crossroads Properties exceeds our expectations – everyday. Their service and support technicians are first class and can always be counted on. They recently saved me when a customer wrote on one of our walls. They were there to fix it, no questions asked. When we were planning our buildout, they offered great suggestions for layout and utilization of space. Put simply – it’s the people at Crossroads that make the difference. They are just fun to do business with.”

Debby Surges – Principal Life Insurance

“The staff at Crossroads has been wonderful to work with. When you ask them to do something, they just do it. You never have to ask twice. They’re not just a landlord, they are an advisor, helping us to run our business. When we moved in, they helped us move furniture, hang pictures, hang bulletin boards… you name it. They really have a true appreciation for their tenants, and it is evident in everything they do. They even have an annual BBQ for their tenants! It is a pleasure doing business with them.”